JOBSEEKERS
 
1. Why should I register with Jobs Matchmaker?
In its capacity as a web portal for jobs and a resume database that is accessed by a large number of employers and recruiters, Jobs Matchmaker provides you with a platform to get that perfect job.
 
Registering with Jobs Matchmaker enables you to:
 
- Showcase your skills/experience/expertise
- Store and access your resume online
- Meet your prospective employer online
- Get your visas and work permits organized
 
2. How can I post my Resume?
To post your resume at Jobs Matchmaker, click the 'Register Now' link for Jobseekers on the Home Page.
 
The link opens up a page that allows you to enter your profile and professional details. Spending time filling in the requested-for information increases the probability of being found by potential employers.
 
On completing and submitting this information, your profile is registered and stored in our Database. This profile is called up and viewed by registered employers, for specific job vacancies.
 
While filling up the Resume form, although some of the details are not mandatory, we recommend that you fill in all the information requested for. This enables us present potential employers with a comprehensive resume, and increases the chances of getting you recruited.
 
3. How can I update/edit my resume?
Once you have logged in to your account, you are directed to your 'My Account' page, which displays your interview diary for day, plus your interview calendar.
 
To edit your resume, click the 'Edit Account Details' link given on the right side of the above page. This will take you to the 'Edit Registration' page, where you can make the necessary changes in your profile by editing the relevant sections and then save them.
 
4. What does it cost to post my Resume?
Registering your resume with Jobs Matchmaker is absolutely free of cost.
 
5. I can't remember the password to my Jobs Matchmaker account. How can I login again?
Click the ‘Forgot Password’ link in the Login module on the Home Page.
 
In order to retrieve your account password, you need to enter your user name, which is your e-mail address mentioned during the registration. Once you have entered this and submitted the information to us, a confirmation mail with your password will be sent directly to your inbox.
 
6. How can I change the password to my account?
Once you have logged in to your account, you are directed to your 'My Account' page. To change your account password click the 'Change Password' link at the top right hand side of the page.
 
This will take you to the 'Change Password' page, where you can edit your password, and submit the form.
 
7. Who all will have access to my Resume?
Once you have posted your resume, all the employers who are registered with Jobs Matchmaker, and have requested for candidates with your qualifications or skills, can access it.
 
8. Can a non-English speaking jobseeker avail the services of Jobs Matchmaker?
Yes. Although the website is designed for English speaking jobseekers, we do deal with vacancies irrespective of the language skills they require, provided other criteria are matched.
 
9. Does Jobs Matchmaker cater only to western users?
No, Jobs Matchmaker focuses on employers in Western countries, but our pool of potential employees is international. Individuals seeking recruitment may be of any nationality, currently living or working in any country around the world.
 
10. What about visas and work permits?
Jobs Matchmaker organises your visas and work permits. We do not provide immigration-related legal services ourselves, but outsource the work to independent specialist law firms. The service is absolutely free for employees.
 
EMPLOYERS/RECRUITERS
 
1. I have problems signing into my account. What should I do?
If you are unable to login to your account, please check if:
 
- You are entering the correct Username and Password to login to your Jobs Matchmaker account. Please note these login details are case-sensitive.
- You have cookies enabled on your browser.
- You have JavaScript enabled in your browser
 
If the problem persists, email us at info@jobsmatchmaker.com. Alternatively, please contact us at any of the following helpline numbers: (+44)(0)20 3287 4911
 
2. I forgot my Username/Password.  How can I retrieve it?
Click the 'Forgot Password' link in the Login module on the Home Page.
 
In order to retrieve your account password, you need to enter your user name, which is your e-mail address mentioned in your resume. Once you have entered this and submitted the information to us, a confirmation mail with your password will be sent directly to your inbox.
 
3. Why do I get logged out of my account?
If you have been logged out of your Jobs Matchmaker account, it is probably because:
 
- You have not used the application for over an hour after you logged in and your login session has expired
- You do not have cookies enabled on your browser. You will need to enable cookies and then login again.
 
4. How can I update/edit my account?
Once you have logged in to your account, you are directed to your ‘My Account’ page, where you’ll find the 'Edit Account Details' link on the top right hand side. On clicking this link, you will be shown the Registration details that you signed in with. You can change /edit any of the information displayed on that page. Ensure you click the ‘Submit’ button before moving on.
 
5. How can I search and view resumes in Jobs Matchmaker?
To search resume of the prospective employees, you need to login to your account.
 
- Click the 'Matchmaker' tab on the top right hand side of the 'My Account' page.
-Select the desired categories and click the 'Find Me a Match' tab. This will take you to the 'Matchmaker  Results' page.
- Click the desired match to view the detailed information of the jobseeker.
- Click the 'View CV' tab at the bottom of this page to view the resume of the candidate.
 
6. How can I schedule an interview with the candidate?
To schedule an interview with a prospective employee, you need to login to your account.
 
- Click the 'Matchmaker' tab on the top right hand side of the 'My Account' page.
- Select the desired categories and click the 'Find Me a Match' tab. This will take you to the 'Matchmaker Results' page.
- Fill in the interview details in the 'Set Up Interview' box.
- Click the ‘Inform Candidate’ tab at the bottom of this box.
 
7. How can I save resumes during my search?
To save the desired resumes from the Matchmaker Results page:
 
- Go to the search results page; check the box against the resume/s you wish to save/move into a folder.
- Click the desired match to view the detailed information of the jobseeker.
- Click the ‘Save Profile’ tab at the bottom of the page.
- You can create a new folder by clicking the ‘Create New Folder’ link and click the ‘Save Profile’ tab at the bottom of the page to save the selected profile.
 
This profile will be saved in your ‘Saved Candidates’ page. You can access this profile later and fix an online interview.
 
8. Can I add notes to the resumes for additional information or future reference?
Yes, you can add additional notes to a resume by using the 'Attach a note to this profile for later reference' while saving the profile of the candidate.
 
9. How can I retrieve saved resume?
To retrieve saved profile, go to your 'My Account' page.
 
- Click the 'Saved Candidates' tab on the top right hand side of the page.
- On the 'Retrieving Saved Profile/s' page, select the appropriate folder or use our search engine.
- Click the 'Retrieve Saved Profiles' tab at the bottom of the page.